WSQ Develop Personal Effectiveness

Course Code: TGS-2020512948

Personal effectiveness is the key to good leadership in the workplace. All leaders must be committed to continual self-development to be equipped to influence and mobilise their team to pursue and achieve organisational goals.

This course will empower participants to realise this potential by improving decision-making, communication, and influencing skills with a focus on continued personal development.

Key Competences

  • Influential Leadership Skills
  • Decision-Making Skills
  • Effective Communication Skills
  • Sustaining Self-Development

Course Outline

Day 1

Develop as a Leader

- Essence of Leadership
- Keys to Effective Leadership
- Developing Personal Effectiveness
- Commitment to Self-Development

Decision-Making Skills

- Planning and Decision-Making
- Decision-Making Models
- Critical Thinking Skills

Day 2

Communicate Effectively

- Foundation of Communication
- Barriers to Communication
- Interpersonal Skills for Communicating
- Constructive Feedback & Listening Skills

Decision-Making Skills

- Delegating Responsibly
- Develop Influencing Skills
- Cultivate Values & Ethics

Course Details

Date: Sept 1 & 2 (16 hours)
Time: 9am – 5.30pm
Trainer: Dr Tan Buck Chye

Full Course Fee for this module: $802.50 (incl. GST)
Singapore Citizens 40 and above: $127.50
SC below 40 and PRs: $562.50
SC below 40 and PRs sponsored by SME: $127.50


1. Funding is subject to trainee’s eligibility, pending final notification from SkillsFuture Singapore.
2. Trainees receiving funding are responsible to fulfill attendance and assessment requirements.
3. YEC reserves the right to bill the trainee the full course fee if their funding for the course is not approved by SkillsFuture Singapore.
4. Eligible to use SkillsFuture credits to offset course fees


Registration for courses funded by SkillsFuture Singapore (SSG) are subjected to further suitability and eligibility checks by both SSG and YMCA Education Centre (YEC).

Entry requirements:

1. A minimum of 3 years working experience
2. At least 1 year at mentoring or supervisory or managerial level in leading and managing teams
3. Good spoken and written English communication skills
4. Education Level:

  • 3 GCE ‘O’ Level passes including English OR
  • Workplace Literacy (WPL) Level 5 OR
  • Higher Nitec in a relevant industry

Trainees are required to be able to speak, listen, read, and write in the course of work using English as the main language of communication.

The assumed skills, knowledge and attitudes for this programme are:

1. Good analytical and communication skills
2. Good digital literacy skills with word processing and presentation tools
3. Deep domain expertise and industry knowledge