WSQ Develop Personal Effectiveness
Course Code: TGS-2020512948
Personal effectiveness is the key to good leadership in the workplace. All leaders must be committed to continual self-development to be equipped to influence and mobilise their team to pursue and achieve organisational goals.
This course will empower participants to realise this potential by improving decision-making, communication, and influencing skills with a focus on continued personal development.
Key Competences
- Influential Leadership Skills
- Decision-Making Skills
- Effective Communication Skills
- Sustaining Self-Development
Course Outline
Day 1
Develop as a Leader
- Essence of Leadership
- Keys to Effective Leadership
- Developing Personal Effectiveness
- Commitment to Self-Development
Decision-Making Skills
- Planning and Decision-Making
- Decision-Making Models
- Critical Thinking Skills
Day 2
Communicate Effectively
- Foundation of Communication
- Barriers to Communication
- Interpersonal Skills for Communicating
- Constructive Feedback & Listening Skills
Decision-Making Skills
- Delegating Responsibly
- Develop Influencing Skills
- Cultivate Values & Ethics
Enquiries: janiceyin@ymca.edu.sg
