WSQ Develop Personal Effectiveness

Course Code: TGS-2020512948


Personal effectiveness is the key to good leadership in the workplace. All leaders must be committed to continual self-development to be equipped to influence and mobilise their team to pursue and achieve organisational goals.

This course will empower participants to realise this potential by improving decision-making, communication, and influencing skills with a focus on continued personal development.

Key Competences

  • Influential Leadership Skills
  • Decision-Making Skills
  • Effective Communication Skills
  • Sustaining Self-Development

Course Outline

Day 1

Develop as a Leader

- Essence of Leadership
- Keys to Effective Leadership
- Developing Personal Effectiveness
- Commitment to Self-Development

Decision-Making Skills

- Planning and Decision-Making
- Decision-Making Models
- Critical Thinking Skills

Day 2

Communicate Effectively

- Foundation of Communication
- Barriers to Communication
- Interpersonal Skills for Communicating
- Constructive Feedback & Listening Skills

Decision-Making Skills

- Delegating Responsibly
- Develop Influencing Skills
- Cultivate Values & Ethics