Systems Thinking Skills

Course Code: TGS-2021004839

Managers and professionals who lead teamsor have responsibility for people management, decision making, and problem solving have to inculcate good thinking skills.

This course will provide managers with a broader perspective to monitor inter- relationships between processes and systems, and equip them with a disciplined approach for examining problems more accurately, going beyond surface issues to address root causes and resolving dysfunctional issues and recurring problems.

Key Competences

  • Critical Thinking Skills
  • Decision Making
  • Complex Problem-Solving Skills

Course Outline

Introduction to Systems Thinking

- Concepts & Characteristics of Systems
- Traditional vs Systems Thinking
- Benefits of Systems Thinking

Systems Thinking in Organization

- Cause & Effect
- Virtuous & Vicious Cycles
- Systems Analysis Tools

Applications of Systems Thinking

- Decision Making Models
- Effectiveness of Systems Thinking Solutions
- Limitations of Systems Thinking Applications

Course Details

Date: Nov 12 (8.5 hours)
Time: 9am – 6pm
Trainer: Dr Tan Buck Chye

Full Course Fee for this module: $428.00 (incl. GST)
Singapore Citizens 40 and above: $ 68.00
Singapore Citizens below 40 and PRs: $300.50
Singapore Citizens below 40 and PRs sponsored by SME: $300.50


1. Funding is subject to trainee’s eligibility, pending final notification from SkillsFuture Singapore.
2. Trainees receiving funding are responsible to fulfill attendance and assessment requirements.
3. YEC reserves the right to bill the trainee the full course fee if their funding for the course is not approved by SkillsFuture Singapore.
4. Eligible to use SkillsFuture credits to offset course fees


Registration for courses funded by SkillsFuture Singapore (SSG) are subjected to further suitability and eligibility checks by both SSG and YMCA Education Centre (YEC).

Entry requirements:

1. A minimum of 3 years working experience
2. At least 1 year at mentoring or supervisory or managerial level in leading and managing teams
3. Good spoken and written English communication skills
4. Education Level:

  • 3 GCE ‘O’ Level passes including English OR
  • Workplace Literacy (WPL) Level 5 OR
  • Higher Nitec in a relevant industry

Trainees are required to be able to speak, listen, read, and write in the course of work using English as the main language of communication.

The assumed skills, knowledge and attitudes for this programme are:

1. Good analytical and communication skills
2. Good digital literacy skills with word processing and presentation tools
3. Deep domain expertise and industry knowledge