WSQ Develop Personal Effectiveness

Course Code: TGS-2020512948

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Personal effectiveness is the key to good leadership in the workplace. All leaders must be committed to continual self-development to be equipped to influence and mobilise their team to pursue and achieve organisational goals.

This course will empower participants to realise this potential by improving decision-making, communication, and influencing skills with a focus on continued personal development.

Key Competences

  • Influential Leadership Skills
  • Decision-Making Skills
  • Effective Communication Skills
  • Sustaining Self-Development
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Course Outline

Day 1

Develop as a Leader

– Essence of Leadership
– Keys to Effective Leadership
– Developing Personal Effectiveness
– Commitment to Self-Development

Decision-Making Skills

– Planning and Decision-Making
– Decision-Making Models
– Critical Thinking Skills

Day 2

Communicate Effectively

– Foundation of Communication
– Barriers to Communication
– Interpersonal Skills for Communicating
– Constructive Feedback & Listening Skills

Decision-Making Skills

– Delegating Responsibly
– Develop Influencing Skills
– Cultivate Values & Ethics

Enquiries: janiceyin@ymca.edu.sg